Store Policy
Customer Care
Customers with inquiries regarding the purchase of an ebook can email info @ silversailspress.com and may expect a return email within 24 hours.​​
Customers having trouble uploading an epub file to their Kindle should visit https://www.amazon.com/gp/sendtokindle/. Silver Sails Press cannot assist with device issues.
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NOTE: Ebooks are not returnable.
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Print books are not available for purchase via this web site. All print books are shipped from various locations depending on the shipping location. For North America, Itasca Books fulfills print book orders, typically within one day of receiving an order. Orders can be placed by an individual or a retailer.
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Outside of North America IngramSpark will accept orders, print books, and ship to either a home address or a bookstore. Books can often be shipped within 24 hours of order and delivery depends on the final destination.
Issues with print book delivery should be addressed with the vendor where it was ordered (IngramSpark, a local retailer, or Itasca Books).
Privacy & Safety
We respect your private information. Customer emails are never shared with anyone. Third-party banking is used to verify payments and no information is held by Silver Sails Press except for customer email and items purchased. After a purchase is made, the customer will receive via email a link from which the ebook can be downloaded.
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Rights Requests
Publishers who wish to inquire about rights to publish in a country other than Canada and the USA, please contact info @ silversailspress.com.
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Independent Book Publishing Association
Silver Sails Press is a member of the IBPA, an organization that advises and supports independent publishers. Silver Sails Press adheres to the ethical and professional standards recommended by the IBPA.
Payment Methods
Credit / Debit Cards
PAYPAL
Google Pay
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A specific payment method will only appear at checkout if it is
available in your country.
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